Returns & Exchanges
We want you to feel completely at home with your Hommey purchase, which is why we offer a 30-day return window for all unused items in their original packaging. If your new comfort essentials aren't quite right, our simple exchange process ensures you find the perfect fit for your space.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags remain attached and the product is in its original, unwashed condition.
Download & Attach Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Drop Off & Refund
Hand your package to the designated courier; once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing